THIS IS OUR COUNTRY – GOD’S COUNTRY – WELCOME TO AFRICA
If you haven’t seen our lodges yet, click here and see what the fuss is all about:
THE KING OF WHAT?
The phrase ‘The customer is king’ has a hollow ring to it, judging by the numerous examples of customer neglect we have seen and even experienced in this industry. It seems that promises, to some people, mean nothing!
IT COSTS TO GIVE SERVICE!
The most striking characteristic of our service to you is – WE KEEP OUR PROMISES!
We are proud to say that Real Africa Safari Holdings, consistently commits resources to keep our promises, regardless of what it sometimes costs. We continue to go to great lengths, to close the gap between the performance of our service and what our customers expect.
We know that our customers measure their satisfaction with our service, by comparing it against their own expectations created or established in their minds. If our performance is below their expectations we fail, and they will be dissatisfied. If our performance equals their expectations, they are satisfied; and if our performance exceeds expectations, we have just gained a customer and friend for life.
Oh yes, and the best advertisement – MONEY CAN’T BUY!
PUT US TO THE TEST – YOU WONT BE DISAPPOINTED, THAT’S A GUARANTEE!